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Rachel's Shipping


Since our cookies and treats are made without preservatives, we bake fresh to order. The faster we ship, the better. Our standard shipping method is USPS Priority, which takes two to three business days. To ensure fresh-from-the-oven taste, we do not ship Thursdays-Sundays.

Once you place an order, we will bake and ship it within 48 hours, unless you request a later arrive-by-date. Please note that from Thanksgiving–December 31 we kindly ask for at least three days notice on all orders. Of course, large orders require more notice.

Rush orders will be accommodated as our schedule permits.

You can also pick up your order at our kitchen, located at 1 Town Line Road, Plainville. Please call us at 860-846-0984 to schedule your pick up time.

Our shipping and processing charge is intended to compensate our company for the cost of processing your order, handling and packaging the products you have purchased, and delivering products to you and/or the recipient you designate.

Shipping FAQ

Do you ship to PO Boxes?

Yes, we will ship to PO Boxes. However, we recommend that you notify the recipient in order to ensure that they pick up their package.

Can you guarantee the time of my delivery?

Unfortunately we cannot guarantee a delivery time. Once the Postal Service has received the package, the delivery time is subject to their delivery schedule.